Metrics

The Metrics section shows how your business is doing within Seika: appointments by status, occupancy and workload per professional, planned versus actual duration, delays, cancellations (and who made them), client no-shows, reassignments and unavailability.

Periods

You can view it by day, week, month, or since the business joined Seika (overall), always in Colombia time.

How to read them

Metrics keep the context and the reason behind every number: a cancellation or a delay is never presented as an isolated judgment of a person, because there's almost always a cause (an emergency, a client who didn't show up, a last-minute change). Use them to spot patterns, not to judge a single case.

Scope

These metrics are per business: every owner or admin sees only their own business's numbers, never another business's. Cross-business comparisons and advanced analytics aren't part of this version.